Mastering 1: Resources

Topic	Name	Description
Server Management	Type of Servers and Server Appliances
	Installation and Configuration
	Troubleshooting and Maintenance

Hardware & Software Administration	Hardware Components (minimum: PC, Laptop, Printer, etc)
	Operating System (installation and management)
	Operating System (tweaking performance and maintenance)
	Software Application Guidance

Installation and Maintenance CCTV	Concept and Design
	Installation and Configuration
	Monitoring and Maintenance

Analysis and Troubleshooting	Methodology
	Key Skills and Common Tools
	Example Steps

Project Management	Project Planning
	Monitoring Tools
	Reporting

Administration	Procedures and Policies	Kelengkapan administrasi
	Archieving and Documentation
	Employee Support Services

IT Mastering Batch 1 2025